Kora Culture Connect Tours (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect data when you interact with our website.
If you have any questions, please contact us at [email protected].
1. Who We Are
- Company: Kora Culture Connect Tours
- Address: Suite 504, Kisakye Complex, Bugolobi, Kampala, Uganda
- Website: https://koracultureconnecttours.com
2. Information We Collect
a) Information You Provide
- Contact forms: name, email, phone, message
- Newsletter signup (Brevo): name & email
- JotForm booking submissions: travel details, contact info
b) Automatically Collected Information
We collect data for analytics and performance, including:
- IP address (anonymized where possible)
- Device & browser information
- Pages visited & actions taken
- Traffic source (e.g., ads, search engines)
Tools used:
- Microsoft Clarity
- Google Analytics
- Meta Pixel (Facebook)
- Brevo
- JotForm
3. Cookies & Consent
We use cookies to improve site performance, analyze behavior, and run marketing campaigns. Non-essential cookies only load after consent via our cookie banner.
We do not sell or trade personal data. Consent can be changed anytime.
4. How We Use Your Information
- Respond to inquiries & booking requests
- Provide travel services
- Improve website performance
- Run marketing and analytics
- Send newsletters (opt-in only)
5. Legal Basis (GDPR)
- Consent — analytics, marketing, newsletters
- Legitimate interest — security & performance
- Contract — travel services & bookings
6. Data Retention
- Analytics: up to 12 months
- Contact & booking info: 18 months
- Newsletter subscriptions: until you unsubscribe
7. Sharing Information
We do not sell personal data. We work only with trusted service providers to operate the site and booking services.
8. Your Rights
You may request to:
- Access your data
- Correct or delete data
- Withdraw consent
- Request a copy of your information
Email: [email protected]
9. International Transfers
Data may be processed outside your country (e.g., EU/US). We use safeguards to protect your data.
10. Security
We use security measures to protect your data. However, no online system is completely secure.
11. Updates to This Policy
We may update this policy periodically. Changes will be posted here.
12. Contact Us
📧 [email protected]
🏢 Suite 504, Kisakye Complex, Bugolobi, Kampala, Uganda